Privacy Policy
Last updated: November 2024

At EQ Rising LLC (“We,” “Us,” the “Service”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, www.eqrising.net, and use our services. By using our services, you agree to the terms outlined below.

Why We Have a Privacy Policy

At EQ Rising LLC, we value your privacy and are committed to transparency in how we handle your personal information. This Privacy Policy serves several important purposes:

  • To inform you about what personal data we collect.
  • To explain how we use your data to improve our services.
  • To provide transparency about data protection measures.
  • To comply with relevant data protection laws, including the General Data Protection Regulation (GDPR) for EU residents and the California Consumer Privacy Act (CCPA) for California residents.
  • To outline your rights regarding your personal data.
  • To detail how third-party services may interact with your information.
  • To explain how long we keep your data and the conditions for its deletion.
  • To offer you clear contact options if you have questions or concerns about your data.

Information We Collect

We collect personal information that you voluntarily provide when you contact us through our website. This information may include:

  • Name, email address, and phone number.
  • Technical data such as IP address, browser type, cookies, and location data for analytics purposes.

Methods of Collection

We collect information through:

  • Contact forms and email inquiries.
  • Cookies and similar tracking technologies (see our [Cookies Policy] for more details).
  • Analytics services that track website usage.

Consent for Data Use

By submitting a contact form or inquiry through our website, you provide your explicit consent for us to use your personal data to communicate with you and provide information about our services. You may withdraw your consent at any time by contacting us at info@eqrising.net.

Hosting Provider

Our website is hosted by SiteGround Hosting Ltd., which may collect personal data such as cookies and usage data, as specified in their Privacy Policy. By using our website, you agree to SiteGround’s data collection practices.

Use of Information

We use your personal information for the following purposes:

  • To communicate with you about our services.
  • For internal record-keeping and analytics to improve our website and offerings.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. Typically, this period will not exceed two years unless a longer retention period is legally required. Backup and archived data may be retained for a longer period if necessary for legal or security purposes.

Security Measures

We implement reasonable technical and organizational measures to protect your personal information. While we strive to use commercially acceptable means to secure your data, we cannot guarantee the absolute security of information transmitted over the internet.

Third-Party Services

We use the following third-party services, which may collect and process your data:

  • Venmo: Payments made through Venmo are subject to Venmo’s privacy policy, available here.
  • Zoom: Virtual meetings conducted via Zoom may involve minimal data collection, and recordings (if applicable) are stored securely on Google Drive for up to two years. For more details, review Zoom’s Privacy Policy.
  • SiteGround: Our hosting provider may collect certain data as specified in their Privacy Policy.

We encourage you to review the privacy policies of these services for more information.

Data Subject Rights

Under GDPR and CCPA, you have the right to:

  • Access your personal information.
  • Request correction or deletion of your data.
  • Restrict or object to certain data processing activities.
  • Withdraw consent where applicable.

To exercise these rights, please contact us at info@eqrising.net.

Data Deletion Process

If you wish to have your personal information deleted, please contact us at info@eqrising.net. We will delete your data from our systems and notify you once the deletion is complete, typically within 30 days.

Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. By continuing to use our site, you consent to the use of cookies. You can manage your cookie settings through your browser. Please see our [Cookies Policy] for more details.

Children’s Privacy

Our services are not directed at individuals under the age of 16. If we become aware that we have collected personal information from a child under this age, we will take steps to delete it.

International Data Transfers

We may transfer your personal information to countries outside your residence. All transfers are conducted in compliance with applicable privacy laws and use safeguards such as standard contractual clauses or adequacy decisions to protect your data.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with a revised “Last Updated” date. Significant changes will be communicated through email or a prominent notice on our website. We recommend that you review this page periodically.

Contact Information

For any questions or concerns about this Privacy Policy or your personal data, please email us at info@eqrising.net.